3rd Line Systems Engineer - Service Desk (Internal Applicants Only)

At Oasis Community Learning , Bristol
Salary: Scale Points 29-33 (£32,910 - £36,922) + Expenses + Local Government Pension Scheme
Role: Full-time
Contract: Permanent
Start Date: TBC
Applications Closed: 12:00 PM on Wednesday 27th January 2021
Interviews: To be confirmed

An exciting role has arisen for 3rd Line Systems Engineer to join our IT Directorate. This is an excellent opportunity to develop your skills and experiences within Oasis.

This is a business critical role providing technical leadership for the National Infrastructure Team, and being the ultimate point of escalation for our incident management processes in support to over 35,000 users in over 52 locations around the UK

Help shape how our systems run and make your mark in this team of professionals!

Oasis Systems

With nearly 100 dedicated IT professionals with a range of specialisms, Oasis IT Services operate a sector leading IT provision across over 50 locations utilising enterprise technology deployed via a private national wide area network. Our solution is built on the latest Microsoft and Cisco Technology providing a dynamic and robust IT environment for our internal clients. With a recent investment of £3.5 million in IT systems, this is an exciting time to be joining the family of professionals.

About you

The successful candidate will need to have a strong IT background, keen approach to customer service and the ability to identify incidents whilst setting key priorities. You should have experience in a IT role, and experience writing technical documentation.

This role demands knowledge of Windows 7/10, and Windows Server 2012 /2016 administration. Experience and knowledge of remote desktop/network monitoring and delivering projects is advantageous as well as hands-on working knowledge of MDM functionality and large scale iOS deployments. A willingness to travel is essential.

About Oasis Community Learning

Born of the global Oasis charity, we are one of the largest multi-academy trusts in the UK. By joining our family of staff you will be working alongside people dedicated to helping our students realise their potential. We wish to transform the lives of our communities and support our young people and staff through their journeys with Oasis.

Work in IT for an organisation dedicated to transforming lives

As part of the package, Oasis offers:

· A good Continuous Professional Development (CPD) Programme using industry certified accreditation e.g. Microsoft Certified Professional.

· An opportunity to work with new technology e.g. HP Servers, CISCO, Meraki etc.

· A competitive pension scheme with defined benefit, life cover and lower tax.

· A generous holiday allowance for support staff, starting at 25 days per year, rising to 30 days after two years (plus 8 Bank Holidays).

More information can be found in our recruitment brochure.

To apply, please complete the application form and submit to oclrecruitment@oasisuk.org  by no later than 12 pm on Wednesday 27 January 2021.

Interviews will take place shortly after the closing date.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours, which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Category: IT
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How do I Apply?

To apply for the position of 3rd Line Systems Engineer - Service Desk (Internal Applicants Only), please download (saving to your computer) and complete the above Application Form and Equal Opportunities Monitoring Forms and either upload and submit the forms Online or by Email.